1. If there are problems with the product quality or packaging damage, please contact our customer service to apply for return and exchange services.
2
. If the product has not yet been shipped after you made your order, you can apply for a refund directly by contacting our customer service. Details about your refund will be included in the refund email confirmation from us within 24 hours. Alternatively, if the product has been shipped and you wish to request a refund, please contact our customer service and share with us the reasons for the request.
3
. The freight fees occurred on returning or exchanging items that are non-quality related problems shall be borne by the buyer.
4
. We are currently only support shipping in the United States, with the exclusion of Zone 9 Regions (including Puerto Rico, Hawaii, and Alaska).
5
. Free Shipping on orders over $30.