Shipping policy
– Processing Time
We strive to provide you with the fastest delivery, normally, product in stock—It usually takes 3-5 business days* for your package to be delivered, so you can sit back and relax, worry-free.
– Note regarding COVID-19
Due to COVID-19 shipping times may vary. We apologize for any inconvenience
-Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
-The standard of shipping
We offer free shipping (over $30) straight to your door throughout the contiguous US*. For orders under $30, there is an shipping charge of $9.9.
-What to do if parcel has not reached me within the normal time frame?
We are welcome any email about your confuse including but not limited to order status, shipping problem even information change, we will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 60 business days, please contact us at omg@saturnbird.com. We will take immediate remedial actions.
